Operations and quality management leader with 6+ years of experience spanning sales, customer success, and technology. I turn complex processes into efficient systems.
MESCIUS EUROPE GmbH
Led the entire sales department, achieving 50% revenue growth above targets. Directed team strategy, implemented automation with Zapier and n8n, and optimized CRM workflows for scalable growth.
MESCIUS EUROPE GmbH
Built and launched the company website from scratch. Implemented CRM systems (Salesforce), trained the team, and improved operational efficiency by 20% through process automation.
ATOSS Software SE
Consulted on enterprise HR software implementations including ATOSS and SAP integrations. Provided professional support to large clients with complex requirements.
JS Deutschland GmbH (MESCIUS)
Reduced marketing costs by 50% by switching from Vimeo to Canva. Leveraged AI tools to create brochures and marketing materials, driving sales with major clients including Audi.
Time Globe GmbH
Provided technical customer support for time tracking software. Developed SQL backends, a Java-based calendar application, and HTML/CSS/JS booking systems. Improved team efficiency by 20%.
CSCMP
2024
ChurnZero
2024
Salesforce
2024
University of Pennsylvania (Coursera)
2024
University of Pennsylvania (Coursera)
2024
University of Illinois (Coursera)
2024